10:00 am – 12:00 pm
In this dynamic, skills-focused workshop, participants will learn how to express themselves with clarity and confidence while building stronger, more respectful relationships. Through interactive activities and practical strategies, you’ll develop assertiveness to speak up effectively, explore conflict resolution techniques that turn disagreements into productive conversations, and learn how to build trust and rapport for open communication. You’ll also strengthen your ability to stay composed under pressure, enhancing both personal and professional interactions.
Did you know?:
1. Poor communication costs companies an average of $12,506 per employee per year due to lost productivity, misunderstandings, and unresolved conflict. (Source: Grammarly & The Harris Poll, 2023)
Learning Outcomes:
By the end of this session, participants will:
- Develop assertiveness to express thoughts and needs clearly and respectfully.
- Learn conflict resolution techniques to navigate disagreements productively.
- Build trust and rapport to foster open and honest communication.
- Strengthen self-management skills to stay composed and focused under pressure.
Presenter:
ROBERTA SAWATZKY
